How long is the processing time? One to two business days.
Can I return or exchange items? Yes, you have 7 days from the purchase date. Shipping items to us will be the customer's responsibility.
Do you ship internationally? Yes, we do. Please allow 1 to 4 weeks to receive your package based on your location. Might be longer due to COVID.
When do you restock? We try to restock every two weeks
How many bundles do I need for a full head? Depending on how full you like your hair, we would recommend the following: 2-3 bundles for 10”-18”, 3-4 bundles for 20”-26”, and 5 or more bundles for 28” and above.
Can our bundles be colored? Yes, our virgin hair can be colored. WE recommend using a professional stylist to color your bundles.
How long can our hair last? Our hair can last for up to a year or more depending on how you take care of your bundles.